Fraud awareness

At MatrixGo, the security of your money is our highest priority and we do our utmost to ensure that your money is safe from fraud.

MatrixGo international payment service is a great way to send money to people you know and trust. If you need to send money to someone you don't know well, you may be putting yourself at risk of fraud.

Before authorising a payment from your MatrixGo account, we recommend you make sure you're not sending money:

• to someone you don't know

• to prove availability of funds to someone

• to claim an inheritance or winnings from the lottery

• to someone claiming to be a relative and in need of funds

• to a person you met online and who is in need of funds

• to pay for unexpected taxes

• to claim the sale of shares from a previous investment

Contact us Please contact us via operations@matrixgo.com if:

• you have a MatrixGo account and have authorised a payment which you now believe it is part of a scam or fraud;

• you believe someone has set up a MatrixGo account without your authorisation, please contact our

team;

• you have made a payment to an account held with MatrixGo, which you believe to be fraudulent, please contact our team.

In all instances, if you think you are a victim of a fraud or scam, we advise that you report it to Action Fraud and contact your bank.